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Tom Hay

Principal Consultant
Payment Systems Europe
Member since
13 Aug 2009
Location
London
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Followed by John Sims, Martha Boyle and 5 others you follow

Bio

Providing consultancy for merchants, fintechs and payment service providers

Experience

Principal Consultant
Payment Systems Europe
To Present
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Latest opinions

Tom Hay

Banks versus tech giants - it's not all about the technology

Apple, Alibaba, Google and Tencent are all moving into payments. Alibaba is also moving into consumer loans and small business loans. How should banks react to the tech giants muscling into their industry? First it is important to understand the difference between Apple, Google and co, and banks. The name “tech giants” highlights that they tend to ...

29 October 2018

Tom Hay

The ERPB Highlights the Holes in PSD2

A year ago, the European Retail Payments Board (ERPB) flagged that “In practice, PSD2 and the EBA RTS will not cover all aspects that are relevant for the development of an integrated market of Payment Initiation Services (PIS) in the EU”. In November 2016, they set up a Working Group on Payment Initiation Services “to identify conditions for the ...

22 June 2017

Tom Hay

PSD2 - The Final RTS: 10 Things You Need To Know

The wait is over. The European Banking Authority (EBA) has recently published its ‘final’ Regulatory Technical Standards (RTS) on Strong Customer Authentication (SCA) and common and secure communication under PSD2. PSD2 and particularly the SCA aspect has the potential to dramatically change not just the payments sector but the wider banking mark...

10 March 2017

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Latest long reads

Can open banking stand alone as the UK’s payment infrastructure?
Tom Hay

Can open banking stand alone as the UK’s payment infrastructure?

31 March 2025 /payments

Latest comments

CMA finds Experian/ClearScore merger could hamper competition

The three credit reference agencies in the UK are Experian, Equifax and CallCredit. AFAIK ClearScore is a fintech that presents a pretty UI and advertising on top of Equifax data. I don't see how an Experian takeover would change anything except ClearScore's data source. It certainly wouldn't create a monopoly.   

29 Nov 2018 09:22 Read comment

Visa invests in Klarna

Never mind a banking license and credit cards, Klarna owns Sofort, the 800lb gorilla of the screen-scraping payment initiators. I reckon Visa is buying insurance against PSD2 and instant payments displacing card payments, as predicted in a recent Ovum report. In this sense it's similar to Mastercard's acquisition of VocaLink, though targeting a different link in the value chain.

28 Jun 2017 03:27 Read comment

PSD2 is fast approaching. Don’t bury your head in the sand

Looking for a "a full pre-packaged PSD2 offering" is rather like the futile quest for El Dorado. The purported solutions we have seen so far offer only a fraction of the required functionality. Some work only for mobile devices; most do not address the requirement to handle corporate payments; consent and data redaction are not addressed; and so on. In any case, the ongoing controversies around the RTS make PSD2 compliance a moving target.

It's a racing certainty that any bank that is still 'reflecting' rather than doing will miss the Jan 2018 deadline. There's no 'silver bullet' solution they can plug in to achieve instant compliance.

22 May 2017 09:51 Read comment

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Tom writes about

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  • payments
  • regulation & compliance

Tom's opinion archive

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