Online Banking

This community is for discussion of developments in the e-banking world, including mobile banking. This can include all the functional, business, technical, marketing, web site design, security and other related topics of Internet Banking segment, including public websites of the banks and financial institutions across the globe.

John Bertrand MD at Tec 8 Limited

Scamdemic – vulnerable, with little protection and few arrests

UKFinance1 announces a saving of £32million in fraud in the first half of 2021 with bank branches, building societies and Post Offices working with the police through the Banking Protocol rapid response scam process. Noting the scheme had led to 934 arrests since 2016, an average of 190 per year. This is good, traditional police work coordinated ...

21 September 2021 /payments /regulation

Abhinav Paliwal CEO at PayNet Systems

Your Guide to choosing an White Labeled Neo Banking Platform

With digitisation taking over the world, people have moved to a digital-first approach. Hence, businesses have also evolved with changing customer needs. This transition has already happened in all industries, including retail banks. Retail banks have transitioned from brick and mortar and extended their presence digitally with multi-channel strate...

26 June 2021 /retail /wholesale

Chris Principe CEO at APB, Inc.

Digital or Open Banking

Digital or Open Banking! Just the other day, I was talking with a banking friend. We were discussing the changes that have happened and what tomorrow may bring. He commented that Digital Banking will drive future change. As soon as he said that I had this feeling that digital is such an old term. It seemed to me that Digital Banking has been arou...

16 June 2021 /payments /wholesale

René Hendrikse Vice President & Managing Director, EMEA & LATAM at Mitek

Winning our trust: what banks can do post-pandemic

When it comes to choosing where to go for holidays, or which restaurants to eat out at and what exactly we want to eat, we usually stick to what we are familiar with. Then came 2020 and the tables were turned: new experiences became everyday norms, and everyday norms became a distant memory. Since the pandemic, we have become reliant on technology...

07 June 2021 /security /identity

Sebastian Zawada 

Are consumers becoming used to a bank being an app rather than a building?

In many ways, the COVID-19 pandemic has become a catalyst for change for financial institutions all over the world. It has presented banks with an opportunity to make bold changes at a dramatic pace. The transformation for banks to switch and become digital did not just happen during the pandemic. Digital and online banking was already on the rise...

16 February 2021 /retail

Andrew Stevens Global banking and financial services specialist at Quadient

Branching out: Why improving digital experiences is key to fending off challenger banks

When the pandemic hit, people quickly grew accustomed to carrying out a number of key tasks online, from grocery shopping to catching up with their friends and family. However, they were more enthusiastic about some areas of their lives turning digital than others, with research showing people want to return to physical bank branches post-Covid-1...

29 October 2020 /retail /covid-19

Uri Rivner CEO and Co-Founder at Refine Intelligence

7 Cybercrime predictions for a global virus outbreak

If I had to pick one community that is definitely going to thrive during a global virus outbreak, it's online fraudsters. Check out these seven predictions about incoming cyber crime... An unprecedented global virus outbreak is just what the cyberfraudster ordered. Confusion, chaos, and abrupt changes in digital user behavior can help the sharp-min...

29 April 2020 /payments /crime

Uri Rivner CEO and Co-Founder at Refine Intelligence

Zelle P2P Fraud: You Ain’t Seen Nothing Yet...

Zelle Fraud: You Ain’t Seen Nothing Yet… If you live in the US, you probably already use Zelle. Zelle is super awesome. It's sleek, real-time, and allows you to pay instantly to anyone with an email or phone number directly from your bank account - with zero commission. And it also attracts criminals like bees to honey. Banks that have launched Zel...

24 April 2020 /payments /crime

Andrew Stevens Global banking and financial services specialist at Quadient

How to ensure strong customer communication during the Covid-19 crisis

The way we bank has transformed over the past decade. The number of branches has fallen, while the growth of online banking shows no sign of slowing down. Although this has certainly been an adjustment for consumers, remote banking is proving to be somewhat of a blessing in disguise, as the current global coronavirus pandemic leaves us unable to ...

01 April 2020 /retail /covid-19

Uri Rivner CEO and Co-Founder at Refine Intelligence

Social distancing changes our digital behaviors

As the Coronavirus outbreak spreads globally, users are beginning to change their digital behaviors. One emerging trend, not surprisingly, is an increase in the use of Remote Access. Criminals consider RATs - Remote Access Tools - as the perfect cloaking device: it allows them to operate from within the user’s trusted device, gain access from the u...

26 March 2020 /payments /crime