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Ben Goldin

Founder and CEO
Plumery
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08 Nov 2017
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Ben's opinions

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Ben Goldin

2023: A year of banking innovation

As we reach the end of another eventful year in banking, it’s time to take stock and reflect. From the accelerated fall of high street bank empires, the ongoing fight for market share from both incumbents and their challenger peers, and how everyone is harnessing the power of AI, it’s been quite a ride. Here we give a run-down of some of the most...

11 December 2023 /retail /predictions Banking

Ben Goldin

It ain’t what you do…

The essence of what makes a great bank has not really changed in terms of the purpose they serve. Consumers have always wanted exemplary customer service, a wide selection of products and services, and a safe and secure environment that protects their hard-earned money. But what has changed irrevocably is the way in which these elements are delive...

30 November 2023 /retail Digital Bank Transformation

Ben Goldin

Digital Banking Experience: A new answer to the classic ‘build or buy?’ question

Creative digital disruption facing the banking sector is set to continue for several more years, certainly until the last of the high street branches closes its door. But how do both long-established banks and newer competitors not only stay in the game, but emerge victorious? It’s all down to one question. One that all banks would have most cert...

20 November 2023 /retail /devops Digital Bank Transformation

Ben writes about

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