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alex-kreger
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Alex Kreger

Founder & CEO
UXDA
Member since
18 Aug 2016
Location
Riga
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Followed by John Sims, Martha Boyle and 5 others you follow
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Alex's opinions

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Alex Kreger

10 Questions That Will Reveal Whether Your Financial App Needs a Redesign

Some banks are still using products designed 10 years ago, while some Fintechs do redesigns every year. If you are unsure when to redesign your digital bank's app, test your situation using our checklist and explore the 7 steps to take toward a successful redesign. Rate the level of each aspect on a 10-point scale where: 1 - this does not happen a...

28 November 2022 /retail /markets Banking Strategy, Digital and Transformation

Alex Kreger

Is It Time to Adapt Banking to the Metaverse?

The metaverse will become the next global milestone after the digital transformation in the next few decades. It is, in fact, the transition of the internet from a two-dimensional experience into a multi-dimensional one, which will require a significant creative effort. This new world will lead to the fast development of a creative economy. The ma...

21 October 2022 /crypto /markets Digital Banking Trends

Alex Kreger

Are we ready for the democratization of finance that DeFi and the Metaverse are bringing?

The lightning-fast development of technologies is fundamentally changing the concept of finance and money. This change is based on a new kind of experience that has become available through digital innovation. To be able to prepare your financial services for the global disruption, or even lead it, you need to explore the future of banking in term...

02 August 2022 /crypto /markets Banking Strategy, Digital and Transformation

Alex Kreger

Big Tech or Big Curse on the Banking Experience?

An unpleasant thing recently happened to me. My Facebook account was stolen a few days ago despite 2FA. And now Facebook blocked it and needs 30(!) days to explore the situation and maybe unlock my profile. What if the same thing happens to your bank account? Only at critical moments can you feel how much power Big Tech has on your life and how de...

14 July 2022 /retail /markets Digital Banking Trends

Alex Kreger

TERRA (LUNA) Disaster: What the financial industry can learn from CX perspective

The sudden crash of the Terra stablecoins Luna and UST ranked among the top 15 most valuable cryptocurrencies has proven to be a very painful lesson for the financial world. People need trustworthy financial services that are stable and won't make people lose their entire life savings in 24 hours. But, for a financial product to guarantee trust, w...

13 May 2022 /crypto /markets Cryptocurrency Insights

Alex Kreger

Digital Insurance Trends: Customer Experience Restarts the Industry

More and more companies from different industries are evolving from a product-based marketing mindset to one focused on the customers' experience. This is because in an experience economy of the digital age people don’t buy products or services but the experiences and emotions behind them. Unfortunately, the insurance industry is not exactly assoc...

17 February 2022 /people /markets Digital Insurance Trends

Alex Kreger

Banking Must Adapt to Experience Economy that Drives Crypto-Madness

Pandemics hastened the transition to a purely digital economy. Cashless transactions, decentralized crypto coins, e-wallets, digital banks, and e-commerce are all the rage. It looks like digital provides the main explanation to the nature of the changes around us, but in reality it hides key essence. Let's take cryptocurrency for example. Few peopl...

19 January 2022 /crypto /markets Banking Strategy, Digital and Transformation

Alex Kreger

Behind Crypto-Madness is Experience Economy, and Banking Must Adapt to It

Pandemics hastened the transition to a purely digital economy. Cashless transactions, decentralized crypto coins, e-wallets, digital banks, and e-commerce are all the rage. It looks like digital provides the main explanation to the nature of the changes around us, but in reality it hides key essence. Let's take cryptocurrency for example. Few peopl...

19 January 2022 /crypto /markets Banking Strategy, Digital and Transformation

Alex writes about

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Alex's opinion archive

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  • Online Banking

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