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alex-kreger
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Alex Kreger

Founder & CEO
UXDA
Member since
18 Aug 2016
Location
Riga
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Followed by John Sims, Martha Boyle and 5 others you follow
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Alex's opinions

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Alex Kreger

8 Steps to Delightful Banking Using UX Design Methodology

What if there was a banking solution designed by Apple? Would all the other digital financial solutions be forced out of business? There are rumors about what would happen if Google, Apple, Facebook or Amazon (also referred to as GAFA) decided to enter the world of banking. My team decided to put this idea into action and dare to use UX design met...

20 September 2018 /retail /devops Innovation in Financial Services

Alex Kreger

The Only Way for Banking to Survive Digital Disruption Is an Experience Mindset Implementation

We are witnessing how digital technology disrupts the financial industry. Placing the focus on customer expectations and behavior completely changes the rules of the game ─ something that new technology implementation is not achieving for everyone. Why? We believe it’s because of a lack of an Experience mindset. The digital age has had a drastic i...

10 August 2018 Innovation in Financial Services

Alex Kreger

Do Not Forget About The User Experience When Choosing a Digital Banking Vendor

The digitalization of the banking industry is rising, especially due to ready-to-use digital banking solutions provided by IT vendors. But are these solutions really best for their users? What threats can appear for the financial industry in the future and how to avoid them? We have been actively working with online banking software vendors and b...

07 May 2018 Digital Banking Trends

Alex Kreger

UX Design Guide: 7 Steps to Make Digital Banking Service or Fintech Product Simple

Each year technology makes the world more complex for people to understand. So, easy-to-use services for consumers are in particularly great demand. Due to the nature of the human mind: it is vital to perceive the world in a simple way. Any financial service can get an advantage by delivering a perfect user experience based on a simple interface. ...

17 April 2018 /retail /devops Innovation in Financial Services

Alex Kreger

How Digital Banking Can Meet Young Customers’ Expectations to Survive in the Age of Disruption

In recent years there has been growing a discussion on the ability of traditional businesses to adapt their services to the expectations of customers born after 1980. What should traditional businesses consider in order to offer a service that will meet younger generation requirements? Can the banks stay in their domain in the future, or will they...

08 February 2018 Innovation in Financial Services

Alex Kreger

Banking Disruption by PSD2 Takes User Experience Design to the Forefront

Throughout history, banking has remained a closed industry, monopolizing the majority of other financial services. Total digitalization has brought changes to the industry. FinTech gives users the right to choose an alternative. However, the PSD2 directive adopted in the European Union goes even further. It will disrupt the banking industry, compl...

03 January 2018 Disruption in Retail Banking

Alex writes about

  • artificial intelligence
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Alex's opinion archive

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  • Disruption in Retail Banking

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