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Dominic Mensah

Director Strategic Accounts
Lakeside Software
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Dominic Mensah

AI-driven end-user monitoring promises significant value for financial businesses' back-office ops

Artificial intelligence is already reshaping the financial sector with 75% of banking, pensions and other financial firms using AI, and another 10% planning to use it over the next three years. According to the second EY European Financial Services AI Survey, a significant 91% of UK financial firms have integrated artificial intelligence into the...

27 March 2025 /ai /regulation Outsourcing Banking, Financial Services Operations

Dominic Mensah

How AI-driven endpoint monitoring mitigates the risk of IT outages in financial firms

Nine major banks and building societies operating in the UK accumulated at least 803 hours - the equivalent of 33 days - of tech outages in the past two years, figures published by a group of MPs show. This recent spate of outages in banking apps and services has resulted in a push from UK MPs, who are now demanding that banks and building societ...

24 March 2025 /security /cloud Data Management and Governance

Dominic writes about

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  • cloud

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Robin Southall

Robin Southall
Director of Customer Engagement at Lakeside Software

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