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Samuel Crompton

Associate Partner (Banking, Resilience and AI)
IBM
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Followed by John Sims, Martha Boyle and 5 others you follow

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Associate Partner (Banking, Resilience and AI)
IBM
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Samuel Crompton

The Growing Interest in AIOps: ML and Generative AI Use Cases

The hype surrounding generative AI is fuelling a wave of interest in AIOps, with a recent Kyndryl-IDC study revealing that 63% of companies plan to increase spending on automation and AIOps over the next two years, even as overall IT budgets remain flat or decline. While AIOps has traditionally leveraged machine learning (ML) for insights and au...

02 April 2025

Samuel Crompton

Avoiding a Crash While Helping Customers Safely Spend Cash

With the busiest retail event of the year now behind us, those responsible for the technology services that underpin our ability to make purchases on Black Friday are likely now breathing a sigh of relief. Headlines at a glance suggest that 2024 has been kinder to retailers’ digital infrastructure than in previous years, with fewer outages report...

02 December 2024

Samuel writes about

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  • retail banking

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